Oficina de Valor

Identify the groups that are the most responsive, lucrative and interested in your products and services;
Identify who and where they are, and how you should approach them;
Establish automated processes that categorize your customers and their characteristics, and that can predict their attitudes;
Use mathematical models to identify situations that should be tackled now to guarantee continual results;
Get a positive effect on the budget with planned and preventive actions;
Enable intelligent automation for decisions based on massive use of information and mathematical models.

Be ready to answer complex questions such as “Who will buy again in the next month?”
Calculate the repurchase probability for each customer and take actions to optimize results;
Prioritize with whom to speak in sales, loyalty, retention, and recovery actions;
Be more assertive and relevant. Make better use of your budget;
Choose whom to approach, prioritize efforts for specific groups of customers.

teste1

Group people, regions, branches, stores and products based on similarities and differences;
Choose segments that are more interesting for the company;
Identify each segment’s needs through data that is already being collected on a daily basis;
Choose the most appropriate language and communication channel;
Decide how to approach each customer taking each segment’s characteristics into account.

Learn what to offer in order to retain and monetize your customers;
Plan the next best offer (NBO);
Identify baskets of products and services, recommending the best combination for each person or company;
Maximize the results by offering products that can add value to results per customer.

Analysis